Refund Policy

Refund Policy for NEETQUESTIONBANK via RazerPay Payment Gateway:

We at NEETQUESTIONBANK are committed to ensuring the satisfaction of our customers. If you have made a payment through our RazerPay payment gateway and wish to request a refund, please review our refund policy outlined below:

 

Refund Eligibility:

• Refunds are eligible for purchases made through our RazerPay payment gateway only.
• Refund requests must be made within 3 days from the date of the purchase.

 

Contact Information:

For refund requests, please contact us via email at [email protected] .Provide your full name, email address used for the purchase, purchase amount, and purchase date in your refund request email.

 

Refund Process:

• Upon receiving your refund request, we will review it within 3 business days.
• If your refund request is approved, the refund will be processed through the original mode of payment used during the purchase.
• Please allow up to 5 to 7 business days for the refunded amount to be reflected in your account.

 

Non-Refundable Purchases:

• Purchases made outside of the RazerPay payment gateway are not eligible for refunds.
• Additionally, any transaction fees or charges incurred during the purchase process are non-refundable.

 

Refund Disputes:

If you believe there has been an error in processing your refund, please contact us immediately at [email protected] . to resolve the issue.

 

Contact Us:

If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to us at [email protected] .

Thank you for your support and understanding.

Sincerely,
NEETQUESTIONBANK Team