Privacy Policy

General

In addition to our Terms and conditions Service, NEET QUESTION BANK respects your privacy and is committed to protecting it. This Privacy Policy (the “Policy”) explains the types of information collected by NEET QUESTION BANK when you use the Platform that references this Policy, how we collect, use, share and store such information collected and also explains the rationale for collection of such information, the privacy rights and choices you have regarding your information submitted to us when you use the Services.


The Services are governed by this Policy and any other rules, policies or guidelines published on the Platform as applicable to you. Please read this Policy carefully prior to accessing our Platform and using the Services. By accessing and using the Platform, providing your Personal Information (defined below), or by otherwise signaling your agreement when the option is presented to you, you consent to the collection, use, disclosure, sharing and storing of information described in this Policy, Terms of Service and any other rules, policies or guidelines published on the Platform as applicable to you (collectively referred to as the “Platform Terms”), and NEET QUESTION BANK disclaims all the liabilities arising therefrom.

If any information you have provided or uploaded on the Platform violates the Platform Terms, NEET QUESTION BANK may be required to delete such information upon informing you of the same and revoke your access to the Platform if required.

 

If you have any questions about this Policy, please contact us [email protected]


Applicability

 

This Policy applies to all Users of the Platform.


NEET QUESTION BANK has taken reasonable precautions as per applicable laws and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.



Access

You may be allowed to access and view the Platform as a guest and without creating an account on the Platform or providing any Personal Information; NEET QUESTION BANK does not validate or takes no responsibility towards information, if any, provided by you as a guest, except as otherwise required under any law, regulation, or an order of competent authority. However, to have access to all the features and benefits on our Platform, you are required to first create an account on our Platform. To create an account, you are required to provide certain Personal Information as may be required during the time of registration and all other information requested on the registration page, including the ability to receive promotional offers from NEET QUESTION BANK, is optional.

 

Controllers

 

NEET QUESTION BANK is the controller of Personal Information that it collects and processes in connection with the use of the Platform and the provision of the Services on the Platform. The kind of Personal Information we collect in connection with such use is detailed below.



Personal Information

 

“Personal Information” shall mean the information which identifies a User i.e., first and last name, email address and/or phone number provided at the time of registration or any time thereafter on the Platform.


“Sensitive Personal Information” shall include First Name, Last Name, Email Address, Mobile Number and password and other data/information categorized as ‘sensitive personal data’ or ‘special categories of data’ which comes under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR) and in context of this Policy or other equivalent / similar legislations.


Usage of the term ‘Personal Information’ shall include ‘Sensitive Personal Information’ as may be applicable to the context of its usage.

 

We request you not to provide NEET QUESTION BANK with any Personal Information unless specifically requested by us. In the event you share with NEET QUESTION BANK any Personal Information without us having specifically requested for the same, then we bear no liability in respect of such Personal Information provided by you.



 

 

Information We Collect

 

We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better.


We collect this information from the following sources:


-   Information we collect from You:

 

i.           Basic account information: In order to access certain features of the Platform, you will need to create an account and register with us. We ask for basic information which may include your name, an email address, and password, along with a username and phone/mobile number.

ii.           Information when you communicate with us: When you write to us with a question or to ask for help, we will keep that correspondence, and the email address, for future reference; this may also include any phone/ mobile numbers if you have provided us the same as part of your communication either in writing (emails included), over a phone call or otherwise. When you browse pages on our Platform, we will track that for statistical purposes which may be to improve the Platform and the Services.

 

-   Information we won’t collect anytime:

i.           Device and Log information: When you access our Platform, we never collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We never collect log information when you use our Platform — for example, when you create or make changes to your account information on the Platform.

ii.           Usage information: We never collect information about your usage of our Platform. Also we never collect information about what happens when you use our Platform (e.g., page views, support document searches, features enabled for your account, interactions with other parts of our Services).

 


I. How we Use and Share the Information Collected

- We use/process your information in the following manner:

 

i.           To provide Services on our Platform: We use your information as collected by us to allow you to access the Platform and the Services offered therein, including without limitation to set-up and maintain your account, provide customer service, fulfil purchases through the Platform, verify User information and resolve any glitches with our Platform. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform, and/or the performance of a contract between you and us.

ii.           To market our Platform and communicate with You: We will use your information to develop a more targeted marketing of our Platform, to communicate with you about our offers, new products, services or even receive your feedback on the Platform. The legal basis for this processing is our consent or, where applicable, our legitimate interests in the proper administration of our Platform, and/or the performance of a contract between you and us..

iii.           Consent:We may otherwise use your information with your consent or at your direction.

 

We share the information collected as per terms of this Policy only in the manner specified hereinbelow. We do not sell or otherwise disclose Personal Information we collect about you for monetary or other valuable considerations. Further, only authorized representatives of NEET QUESTION BANK and on a need-to-know basis use any information received from you and as consented by you.

 

 

Affiliates and Subsidiaries: 

 

We may disclose information about you to our affiliates, subsidiaries and other businesses under the same control and ownership, and their respective officers, directors, employees, accountants, attorneys, or agents, who need the information to help us provide the Services or process the information on our behalf. We require our affiliates, subsidiaries and other businesses under the same control and ownership to follow this Privacy Policy for any Personal Information that we share with them.

 

i.           Third-party vendors/service providers including integrated services on the Platform:We may share information about you with third-party vendors or service providers (including consultants, payment processors, and other service providers and integrated services) who need the information to provide their support services to us or you, or to provide their services to you on our behalf either directly or through the Platform. These services may include providing customer support, performing business and sales analysis, supporting our website functionality, facilitating payment processing, and supporting contests, surveys, and other features offered on our Platform. Such third-party vendors are not allowed to use the information for any purpose other than what it was provided for, and they are required to process and use the information in accordance with this Privacy Policy.

ii.           Third-party platforms to facilitate the additional offerings: We may share information about you with third-party platforms that are used to create interactive forums between Content Providers and Learners to enable the Learners a more conducive environment to extend their learning. The information shared with these platforms are limited to the information required to facilitate your participation in the forums and is based on your consent. However, the privacy practices of these platforms are independent of this Policy, and we suggest that you read through the privacy policies and terms and condition of the platforms relevant to you prior to consenting to being a part of any forums made available on these third-party platforms.

iii.           Legal Disclosures: We may disclose information about you in response to a court order, or other governmental requests. Without limitation to the foregoing, we reserve the right to disclose such information where we believe in good faith that such disclosure is necessary to:

o    complies with applicable laws, regulations, court orders, government and law enforcement agencies’ requests;

o    protect and defend NEET QUESTION BANK’s or a third party's rights and property, or the safety of NEET QUESTION BANK, our users, our employees, or others; or

o    prevent, detect, investigate and take measures against criminal activity, fraud and misuse or unauthorized use of our Platform and/or to enforce our Terms and Conditions or other agreements or policies.

To the extent permitted by law, we will attempt to give you prior notice before disclosing your information in response to such a request

iv.           Business transfers:In the event NEET QUESTION BANK undergoes any merger, acquisition, or sale of company assets, in part or in full, with another company, or in the unlikely event that NEET QUESTION BANK goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

v.           Advertising and Analytics Partners:We may share usage data with third-party advertisers, advertisement networks, and analytics providers through cookies and other similar technologies.

vi.           With Your Consent:We may share and disclose information with your consent or at your direction.


Your information may be shared for reasons not described in this Policy, however, we will seek your consent before we do the same or share information upon your direction.


Your Choices

 

-   Limit the information You provide: You always have an option to choose the information you provide to us, including the option to update your information. However, please note that lack of certain information may not allow you the access to the Platform or any of its features, in part or in full.

-   Limit the communications You receive from us: Further, you will also have the option to choose what kind of communication you would like to receive from us and whether you would like to receive such communication at all or not. However, there may be certain communications that are required for legal or security purposes, including changes to various legal agreements, that you may not be able to limit.

-   Reject Cookies and other similar technologies: You may reject or remove cookies from your web browser; you will always have the option to change the default settings on your web browser if the same is set to ‘accept cookies’. However, please note that some Services offered on the Platform may not function or be available to you, when the cookies are rejected, removed, or disabled.


Your Rights

 

In general, all Users have the rights specified herein this section. However, depending on where you are situated, you may have certain specific rights in respect of your Personal Information according by the laws of the country you are situated in. If you are a User, you may exercise any of these rights by using the options provided to you within the Platform upon your login. If however, you are facing any issues or require any clarifications, you can always write to and we will address your concerns to the extent required by the applicable law.


Right to Confirmation and Access: You have the right to get confirmation and access to your Personal Information that is with us along with other supporting information.

a.     Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.

b.     Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.

c.      Right to Erasure: If you wish to withdraw/remove your Personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform. However, please note that such erasure will remove all your Personal Information from our Platform. However, please note that such an erasure will remove all your Personal Information from our Platform (except as specifically stated in this Policy) and may result in deletion of your account on the Platform permanently, and the same will not be retrievable.


Remember, you are entitled to exercise your rights as stated above only with respect to your information, including Personal Information, and not that of other Users. Further, when we receive any requests or queries over email or in person then, as per the applicable Data Protection Laws, we may need to ask you a few additional information to verify your identity in association with the Platform and the request received.


Information Security

 

-   We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software (depending on your browser/Supported Device), which encrypts information you input in addition to maintaining security of your information as required under applicable laws.

-   We maintain electronic and procedural safeguards in connection with the collection, storage, and disclosure of Personal Information (including Sensitive Personal Information). Our security procedures mean that we may occasionally request proof of identity before we disclose Personal Information to you that belongs to you.

-   However, no form or method of data storage or transmission system is fully secure, and we cannot guarantee that security provided by such system(s) is absolute and that your information will not be accessed, disclosed, disclosed, or destroyed in the event of a breach of any of our security measures.

-   It is important for you to protect your account against unauthorized access to or use of your password and to your computer and if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner, you must immediately change your password or inform us, so that we are able to help you stop or prevent such unauthorized access. Be sure to sign off when you finish using a shared computer.

-   All information collected in accordance with this Policy are fully encrypted and cannot be accessed by any person other than the designated authority in NEET QUESTION BANK.

-   We try and ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect Personal Information in line with our policies.


Promotional Communications

 

You will always have the option to opt out of receiving some or all of our promotional communications through the setting provided within the Platform upon your login, by using the unsubscribe link in any email communications sent to you or by emailing  [email protected]

 

Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites directly to Your browser. They automatically receive Your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content. We do not have access to our control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Policy. Please contact them directly for more information about their privacy practices.



Please note that opting out of promotional email communications only affects future communications from us. If we have already provided your information to a third party (as stated in this Policy) before you changed your preferences or updated your information, you may have to change your preferences directly with that third party.



We do not sell your Personal Information to third parties, and we do not use your name or the name of your company in marketing statements without your consent.



Modification to Privacy Policy

 

Our business changes constantly and our Policy may change from time to time. We may, at our discretion (unless required by applicable laws to mandatorily do so), email periodic reminders of our notices and conditions, unless you have instructed us not to, but we encourage you to check our Platform frequently to see the recent changes. Unless stated otherwise, our current Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will not materially change our policies and practices, making them less protective of customer information collected in the past without your consent.



Privacy Grievances

 

If you have any questions about this Policy, wish to exercise your rights, have concerns about privacy of your data or any privacy related grievances in respect of the Platform, then please register your complaint with a thorough description via email to  [email protected].